SmileDirectClub puts the health and safety of our team members and customers first.

A number of sanitizing, cleaning and hygienic measures are taken before each appointment. Those include:

• Ensuring our Smile Guides maintain excellent personal and environmental hygiene. Each Smile Guide checks their temperature every day before work, wears a face mask, shield, latex gloves, and sterilizes and keeps their hands clean at all times.

• Assuring that our Smile Shops are clean and safe for all customers and team members. We therefore require all customers to complete a temperature check and hand sanitizing before entering our scan rooms.

• Rescheduling scan appointments for customers with symptoms of respiratory tract infection or fever.

• Allotting time for Smile Guides to perform personal and environmental sanitizing measures between each appointment.

Close